FAQ on Migration to QASIDA START
Group online meeting
Choose a session and ask anything you need. If, after watching the videos and successfully completing the migration, you still have unanswered questions, join our Thursday online consultation, which is included free of charge in the group migration package, and get expert guidance on everything you need to ensure a smooth transition to the new system.
Choose a session and ask anything you need. If, after watching the videos and successfully completing the migration, you still have unanswered questions, join our Thursday online consultation, which is included free of charge in the group migration package, and get expert guidance on everything you need to ensure a smooth transition to the new system.
Online Consultations: Q&A After Migration
If you still have unanswered questions after reviewing the videos and completing a successful migration, you don't have to face it alone. Sign up for Thursday's online consultation with our expert and resolve everything you need for smooth operation in the QASIDA START system.
For all customers who have transitioned to QASIDA START and need individual answers to additional questions regarding operation, settings, or outputs in the new system.
Book Your Online Consultation in the Customer Portal
Choose a time slot that suits you.
To book, please log in to the Customer Portal first. If you are not logged in yet, clicking the button will display the login page.
And What About Post-Migration Support?
Even after a successful migration, you are not left on your own. Within the "First Month with Us" VIP Start program, you have access to the VIP Hotline, where your questions are handled with priority and without waiting.
Thursday online consultations will help you with questions before and during migration, while the VIP Hotline provides enhanced support after migration during the first month.