ASOL TOP 2025: ERP in the Field – Real Stories, Data and Answers

Specific solutions for a specific business: ERP with a custom module for ZINC EURO

After Stanislav Mišovic, Michal Kiska, Vice-Chairman of the Board of Directors of ZINC EURO, which is based in Poprad and is one of the long-standing partners of Asseco Solutions, took the floor.

ZINC EURO is the largest peer-to-peer platform in Slovakia that mediates lending of financial resources between individuals – outside the traditional banking sector, but with an emphasis on transparency, security, and digital processing. It is a model where the platform plays the role of a technical and legal intermediary between investors and loan applicants.

Michal Kiska presented how their specific business model translated into concrete requirements for an ERP solution. In cooperation with our team, a custom module was created that allows detailed recording and management of processes between creditors and debtors, including contract management, repayments, and verification processes. The result is a solution that covers their legislative and operational needs and allows the company to continue growing.

ZINC EURO has been operating on the market since 2015, and Mr. Kiska's presentation demonstrated how an ERP system can support modern fintech models that combine trust, technology, and an innovative client approach.

Financial side of the partnership: An investment that pays off

The next block of the conference was again led by Ladislav Jelinek, this time focusing on finance and economic aspects of digital transformation. He respectfully addressed companies that have managed to succeed in a challenging environment – appreciating their effort and perseverance. These inspirational stories prove that investment in technology is not just an expense but a long-term step toward stability and growth.

In brief, he summarized how we currently perceive the ERP solution market and what trends data show. He shared with the audience results of the annual ERP market analysis regularly conducted by Asseco Solutions:

• 7.6% year-over-year growth of the ERP software market,

• 15–20% increase in investments in SaaS models (software as a service),

• still 8.8% of companies invest more than €10,000 annually in software licenses,

• but only 2.2% of companies invest over €100,000 annually – which shows room for growth and emphasis on strategic decisions,

• 2–12% of net revenues go annually on average to IT investments,

• of that, 17.5% constitutes investments in external services – this is where we see opportunities for partners who want to participate in delivering modern ERP solutions.

With a clear overview, he demonstrated that the ERP market is not only stable but growing increasingly fast, especially thanks to the shift from local installations to cloud services, process streamlining, de-excelization, and higher demands for clear and accessible data.

Jelinek also pointed out differences between the Slovak and foreign markets – while ERP systems dominate manufacturing abroad, in Slovakia they are most often used in accounting. However, this trend is changing. The upcoming eInvoice could “break” the existing barriers of electronic communication, opening further space for ERP solution growth.

He also emphasized the shift in how companies perceive and use ERP systems – the system used to be the domain of one person, today it becomes an accessible tool for the entire team. Process analytics, which is part of the solution, enables quick onboarding and active use across the company.

His conclusion included a clear call:

“ERP market will grow faster than ever before. But we cannot handle this growth alone – we need partners who will ride this wave of interest in technology with us.”

Investment in partnership with Asseco Solutions is not just a technological step. It is an opportunity to be part of a changing market, offer innovative solutions, and grow together with clients.

Practical experience: Questions companies ask themselves during ERP implementation – and the answers we know

Going deeper into the process: what companies don’t see at the start – and what we can advise today
Stanislav Mišovic emphasized in the discussion that the key to successful implementation is understanding the customer. “We have to get to know the client, understand their processes and needs – only then can we effectively deploy a system that truly addresses these needs,” he said. According to him, QASIDA ERP has wide customization possibilities, but without thorough knowledge of the environment, its potential could not be fully utilized. “The extent to which we can help the user also depends on how well they have thought through their data – how they collect, store, and most importantly, want to evaluate it.”

Which phase is the most demanding?
The moderator also raised the topic of the implementation process and asked panelists which phase is the most demanding. They agreed that the initial setting of expectations, data preparation, and internal communication often determine the course of the entire implementation.

What do companies not expect at the start – and what can we advise others today?
The answer was clear – not to underestimate personnel capacities, technical infrastructure, and data readiness. Companies often expect the supplier to “do everything,” but a successful project requires active participation from the customer side. Internal readiness is also important – understanding that ERP is not just a technical solution but an intervention into the functioning of the entire organization.

An internal “enthusiast” can decide
They also discussed who within the company should drive the ERP implementation. Although changes are often better accepted from an external partner than from own management, an internal ambassador – an “enthusiast” – can be irreplaceable. This person understands the goals of the implementation, can communicate between departments, and also “sells” the benefits of the system internally. At the same time, they must be professionally and mentally prepared – have technical skills, process orientation, and colleagues’ trust.

What would we do differently today?
An interesting question was directed also inside Asseco Solutions: “Is there something we would do differently today in past implementations?” The discussants admitted that every project brings new insights. Therefore, it is important that Asseco tries to gain feedback from every project and continuously improve methodology and support. Today, they can better prepare clients for areas that previously had less importance – such as the importance of well-processed input data or the importance of an engaged team from the customer.

How do clients handle changes? What pitfalls do we encounter?
Changes bring natural resistance – especially when it comes to changing processes, work habits, or responsibilities. Clients often face employees’ fears, reluctance to change established ways, or fear of technology. Therefore, it is important to communicate changes properly, involve people in the process, and provide support throughout the system rollout.

Is a change in corporate culture sometimes necessary?
Yes – especially when a company moves from informal or paper processes to digitized and data-oriented operations. An ERP system like QASIDA often brings more transparency, controllability, and discipline. This sometimes requires a change in corporate mindset and setting new rules or standards.

What do customers appreciate the most?
One of the final discussion questions was about what customers appreciate the most in cooperation with Asseco Solutions. The answer was unequivocal: professionalism and fair approach. “We don’t try to sell the system at any cost. Our role is to inform the customer so they can make a responsible decision,” said Dáša Ballová. Clients also appreciate the ability of the Asseco team to solve problems flexibly and effectively according to the real situation.

How does QASIDA move companies forward?
The QASIDA ERP solution enables companies to focus on what is key for them – business. The system captures all important processes, eliminates unnecessary administration, streamlines work, and saves time. Its modularity allows gradual implementation according to company needs – from manufacturing through sales to HR. It provides insight into employee performance, reduces costs, increases turnover, and creates a competitive advantage in the long term. From the user perspective, QASIDA is a tool that secures the company for the future and supports its growth.

Artificial intelligence in implementation services
Finally, the future of implementation projects was also discussed – specifically the use of artificial intelligence (AI). Participants in the panel discussion agreed that AI can increasingly help detect risks even before they arise and automate tasks that currently take a lot of time. Artificial intelligence will improve data understanding, support decision-making, and help set up the system effectively already in the initial phase. The result will be faster and less risky ERP solution implementation.

You can see all this and much more in the third part of the conference.
[Third part of ASOL TOP conference]